You can cancel your contract within 14 days without giving any reasons in text form (eg letter, fax, e-mail to firstname.lastname@example.org) or - if the goods before the deadline expires - by returning the goods. The time limit begins after receipt of this notice in written form, but not before receipt of the goods by the recipient and not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1 and 2 draft Law, as well as our duties according to § 312g, paragraph 1, sentence 1 BGB in conjunction with Article 246 § 3 BGB, but not before the contract is purchased by your endorsement of the item for you become binding. The revocation period is sufficient to send the revocation or the thing. The revocation or returning the goods to be sent to:
Address: 31a Steenacker
Telephone: (0049) 04 101 389 354
Fax: (0049) 032121346272
E-mail: safran.creme (at) rosa-huile.de
In the case of an effective cancellation the mutually received benefits returned and possibly derived benefits (eg interest) surrendered. Can you give us the performance received and benefits (eg usage advantages) or not to issue or not, or only in deteriorated condition or in part, to the extent you have to pay compensation. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and evaluation of the respective goods, such as it is in our store and customary.
Transportable items are to be returned at our risk. You have to bear the costs of returning the goods if the goods ordered and if the price of the item to be returned by not exceeding 40 euros, or if you are at a higher price the thing is not at the time of full payment or acontractually agreed part payment provided. Otherwise, the return is free of charge. Not parcel things are picked up. Obligations to reimburse payments must be made within 30 days.The period begins with the declaration of revocation or the thing for us with their receipt.
- End of withdrawal -
The right does
First not apply to distance contracts for the supply of goods which are produced according to customer specifications or clearly tailored to personal needs or which are not suitable due to their condition for a return or spoil quickly or whose expiration date has passed,
Second not apply to distance contracts for the delivery of audio or video recordings or software if the delivered data carriers have been unsealed by you.
First Please avoid damage and contamination of the product. Please send the product possible, please return in original packaging with all accessories and with all packaging components to us. Use protective if an overpack. If you do not have the original packaging, please provide a suitable package for an adequate protection against damage in transit.
Second Please send back the merchandise is not possible to us unfree. We also gladly refund your postage costs in advance upon request, provided they are not borne by you.
Third Please note that the above paragraphs 1-2 is not a prerequisite for the effective exercise of the right to cancel.